Wood Square Tray

We accept returns within 90 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.

For full details, return instructions, and exceptions, please see Returns & Refunds Policy page.

Order Processing Time

We process all orders within 2–3 business days after payment confirmation. This processing time applies to all destinations we currently ship to.

Shipping Time (Transit Time)

The estimated delivery time for standard shipping is 5–7 business days (excluding order processing time) for orders shipped to the United States, United Kingdom, Australia, Canada, and New Zealand.

For other destinations, delivery times may vary. The estimated transit time will be provided to the email address you provided at checkout once your order has been shipped.

Please note that unexpected circumstances such as customs delays or adverse weather conditions may affect delivery times.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use the tracking number to track your shipment on the carrier’s tracking page.

For full details, delivery estimates, and tracking information, please see Shipping Policy page.