Payment Policy

At CheckCrafts, we strive to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the accepted payment methods, transaction procedures, and additional information related to placing an order.

1. Accepted Payment Methods

We currently accept the following payment methods for online purchases:

  • PayPal
  • Visa / Mastercard / American Express / UnionPay (where available at checkout)
  • Apple Pay
  • Google Pay
  • Shop Pay

2. Currency

All transactions on our website are processed in United States Dollars (USD).

If you make a purchase from another country, your bank or payment provider may apply additional fees or exchange rate adjustments beyond our control.

3. Order Confirmation

After placing an order on our website, you will receive a confirmation email containing your order details.

This email confirms that we have received your order. In rare cases, we may need to cancel an order (for example, due to payment issues, suspected fraud, or inventory availability). If this happens, we will notify you by email and issue a refund when applicable.

4. Payment Security

CheckCrafts takes the security of your payment information seriously.

Our website uses secure encryption technology (SSL) to protect your personal and financial information during the checkout process.

5. Payment Authorization

By providing your payment information, you authorize CheckCrafts to charge the specified amount for your purchase.

You also confirm that you are the authorized account holder or have permission from the account holder to complete the transaction.

6. Billing Information

It is your responsibility to provide accurate and up-to-date billing information when making a purchase on our website.

Incorrect or incomplete billing details may cause delays or result in payment authorization failure.

7. Returns & Refunds Policy

For details on refunds and returns, please refer to our Returns & Refunds Policy page.

8. Contact Information

If you have any questions or concerns regarding our Payment Policy, please contact us at:

  • Hong Kong address: Katycraft Limited, Office Unit B, 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong SAR
  • Vietnam address: No. 100, Co Nhue Street, Co Nhue Ward, Bac Tu Liem District, Hanoi, Vietnam, 100000
  • Phone: +84 819 685 992
  • Business Hours: Monday – Friday: 9:00 AM – 6:00 PM
  • Email: support@checkcrafts.com