Privacy Policy
Thank you for visiting CheckCrafts (“we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information.
By using our website, you agree to the practices described in this Privacy Policy. Please take a moment to read it carefully, and feel free to contact us if you have any questions.
Information We Collect
1. Personal Information:
When you make a purchase on our website, we collect personal details such as your name, billing and shipping address, email address, and phone number.
2. Payment Information:
We do not directly collect or store your payment information. All payment transactions are processed securely by third-party payment providers. Please refer to their privacy policies for more information.
3. Automatically Collected Information:
We may collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, and how you interact with our website.
4. Cookies & Tracking Technologies:
We use cookies and similar technologies (such as pixels and analytics tools) to operate our website, remember your preferences, analyze site traffic, and support marketing/advertising. You can control cookies through your browser settings. Some features may not function properly if cookies are disabled.
How We Use Your Information
1. Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.
2. Marketing and Promotions:
With your consent, we may send you promotional emails about new products, discounts, or special offers. You can unsubscribe from these communications at any time.
3. Analytics:
We use analytics tools to understand how visitors interact with our website to help us improve our services and enhance the user experience.
4. Legal and Operational Purposes:
We may use your information to prevent fraud, maintain website security, comply with legal obligations, and enforce our terms and policies.
Information Sharing
We do not sell your personal information. We may share your information with trusted third parties as described below:
1. Service Providers:
We may share your information with trusted third-party service providers who help us operate our website, conduct our business, or serve you - as long as they agree to keep your information confidential.
2. Legal Compliance:
We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
3. Payment, Shipping, and Delivery Partners:
We may share necessary information with payment processors and shipping/delivery partners to complete your transaction, deliver your order, and provide tracking updates.
4. Analytics and Advertising Partners:
We may share limited information (such as device identifiers, cookies, and usage data) with analytics and advertising partners to measure performance and improve our marketing. Where required, we will request your consent.
5. Business Transfers:
If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will take reasonable steps to ensure your information remains protected.
Security
We take reasonable precautions to protect your personal information. However, no data transmission over the Internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.
International Transfers
Your information may be processed in countries other than your own, including where our service providers operate. We take reasonable steps to protect your information in accordance with this Privacy Policy.
Your Choices
1. Unsubscribe:
You can unsubscribe from promotional emails by following the instructions provided in those emails or by contacting us directly.
2. Access and Update:
You may review and update your personal information by logging into your account on our website (if you have one) or by contacting us directly.
3. Cookie Controls:
You can manage cookies through your browser settings. You may also be able to limit certain advertising cookies through your device or browser controls.
4. Request Deletion or Assistance:
You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal requirements.
Children’s Privacy
Our website is not intended for children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We may update this Privacy Policy at any time without prior notice. Please check this page regularly for updates.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
- Hong Kong address: Katycraft Limited, Office Unit B, 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong SAR
- Vietnam address: No. 100, Co Nhue Street, Co Nhue Ward, Bac Tu Liem District, Hanoi, Vietnam, 100000
- Phone: +84 819 685 992
- Business Hours: Monday – Friday: 9:00 AM – 6:00 PM
- Email: support@checkcrafts.com