Faqs

1. How do I place an order?

Simply browse our website, add the items you wish to purchase to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

2. Do you ship internationally?

Yes. We ship to the United States, United Kingdom, Australia, Canada, and New Zealand, as well as most European countries (available at checkout). 

If you can’t find your country at checkout, it means we currently don’t ship to your location.

3. What are your shipping fees?

• Standard Shipping: A flat rate of $5.95 USD applies to all orders under $80 USD.
• Free Shipping: Enjoy free shipping on all orders of $80 USD or more.

Note: These shipping fees apply across all destinations we currently ship to.

4. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email (sent to the email address you provided at checkout) with tracking details. You can use the tracking number to track your shipment on the carrier’s tracking page.

5. What is your return policy?

We accept returns within 90 days from the date of delivery. Items must be unused, in their original condition, and in original packaging.

For full details, please refer to our Returns & Refund Policy.

6. How do I start a return?

To initiate a return, please email us at support@checkcrafts.com. Our support team will confirm your request and provide return instructions and the return address. Please do not send items back without return authorization.