Terms and Conditions
1. Introduction
Welcome to CheckCrafts (“we,” “our,” or “us”). By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before using our website. If you do not agree with these terms, please do not use our site.
2. Definitions
- “Website” refers to CheckCrafts, accessible at www.checkcrafts.com.
- “Products” refers to the items available for purchase on our website.
- “User” refers to any person who accesses or uses our website.
3. Product Information
We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy, completeness, or reliability of the product information displayed on our website.
4. User Accounts
You may choose to create an account on our website. You are responsible for maintaining the confidentiality of your account information, including your password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to refuse, suspend, or terminate access to the website if we believe there is a violation of these Terms and Conditions, security concerns, or unlawful activity.
5. Orders and Payments
When placing an order on our website, you agree to provide accurate and complete information. In rare cases, we may need to refuse or cancel an order (for example, due to payment authorization issues, suspected fraud, inventory availability, or pricing/product information errors). If this happens, we will notify you by email and issue a refund when applicable.
We do not store any payment information - all transactions are securely processed by third-party payment providers.
For more details about payment methods and currency, please refer to our Payment Policy.
6. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times and estimates are provided for reference only and may vary depending on destination, carrier, customs, or other factors beyond our control.
While we are not responsible for delays caused by third-party shipping carriers or customs, we will provide tracking information and assist you in investigating delivery issues when possible.
Please refer to our Shipping Policy for shipping destinations, shipping fees, processing time, and delivery estimates.
7. Returns and Refunds
Please refer to our Returns & Refunds Policy for full details. Return eligibility, timelines, and conditions are governed by that policy.
We accept returns within 90 days from the date of delivery, provided that items are unused, in their original condition, and in original packaging (subject to the terms in our Returns & Refunds Policy).
8. Privacy Policy
By using our website, you agree to our Privacy Policy. We collect and process personal information in accordance with applicable data protection laws.
9. Intellectual Property
All content on our website - including text, graphics, logos, images, and software - is the property of CheckCrafts and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or display any content without our prior written consent.
10. Limitation of Liability
CheckCrafts shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of our products.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on our website. It is your responsibility to review these terms periodically. By continuing to use our website, you agree to be bound by the latest version of these Terms and Conditions.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Hong Kong address: Katycraft Limited, Office Unit B, 9/F, Thomson Commercial Building, 8 Thomson Road, Wan Chai, Hong Kong SAR
- Vietnam address: No. 100, Co Nhue Street, Co Nhue Ward, Bac Tu Liem District, Hanoi, Vietnam, 100000
- Phone: +84 819 685 992
- Business Hours: Monday – Friday: 9:00 AM – 6:00 PM
- Email: support@checkcrafts.com