Penx – Fidget Pen

1. Shipping Destinations

Currently, we only ship to addresses within Australia. We apologize for any inconvenience this may cause to our international customers.

2. Shipping Fees

Standard Shipping: A flat fee of $7.95 AUD applies to all orders under $150 AUD.

Free Shipping: Enjoy complimentary shipping on all orders of $150 AUD or more.

3. Order Processing Time

We strive to process all orders within 2 to 3 business days of receiving payment.

4. Shipping Time

The estimated shipping time for standard shipping is 6 to 10 business days ( not including order processing time ). Please be aware that unforeseen circumstances, such as customs clearance or weather-related delays, may impact the delivery time.

5. Shipment Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our designated carrier.

For more details about our shipping policy, please visit our Shipping policy page.

6. Returns & Refunds

Please visit our Returns & Refunds Policy page for our full returns and refunds policy.

If you have any other queries, please feel free to email us at: [email protected]