FAQs

1. How do I place an order?

Simply browse our website, add the desired items to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

2. Do you ship internationally?

Currently, we only ship to addresses within Australia. We apologize for any inconvenience to our international customers.

3. What are the shipping costs?

For orders under $150 AUD, a flat shipping fee of $7.95 AUD is applied. Orders totaling $150 AUD or more qualify for free standard shipping within Australia.

4. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the progress of your shipment.

5. What is your return policy?

We accept returns within 30 days from the date of purchase. The item must be unused, in its original condition, and in its original packaging. Refer to our Returns & Refunds Policy for more details.

6. How do I initiate a return?

To initiate a return, please contact our customer support team at [email protected] and follow the provided instructions.